Refund Policy

Procedure for Cancellation of E-Tickets

  • E-Tickets can be cancelled only through e-mail on booking@flyolaindia.com.
  • Cancellations are not allowed at face to face Counters.
  • If the user wishes to cancel his e-Ticket, he can do so till 12 Hrs before the departure time
  • Cancellation would be confirmed online and the refund would be credited back to the account used for booking tickets.

Refund Policy:

  • If a confirmed ticket is cancelled more than 96 hrs before the scheduled departure of the flight, flat cancellation charges shall be deducted @ INR 400/- per seat.
  • If a confirmed ticket is cancelled more than 48 hrs but less than 96 hrs before the scheduled departure of the flight, flat cancellation charges shall be deducted @ 25% of the booking amount.
  • If a confirmed ticket is cancelled more than 12 hrs but less than 48 hrs before the scheduled departure of the flight, flat cancellation charges shall be deducted @ 50% of the booking amount.
  • If a confirmed ticket is cancelled less than 12 hrs before the scheduled departure of the flight, no refund shall be issued.
  • The refund will be processed in 5-7 Days.